Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he earned a JD and MBA from the University of Houston in 2004. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, eCommerce, and more. Check out www.refundretriever.com or call (800) 441-8085 for more information.